Privacy policy

Last Updated: 12 August 2025

Revet (Pty) Ltd (“Revet”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Shopify store, make a purchase, or interact with us.

We comply with the Protection of Personal Information Act, 2013 (POPIA), the Consumer Protection Act, 2008 (CPA), and, where applicable, the EU General Data Protection Regulation (GDPR).

1) Information We Collect

  • Personal Details – name, surname, contact number, email address, billing and shipping address.
  • Order Information – products purchased, payment method, delivery instructions and preferences.
  • Technical Data – IP address, browser type, device information, and activity on our store (pages viewed, time on page).
  • Account Information (if applicable) – username and password you create for an account with us.

Note: Shopify may automatically collect certain technical and transactional data as part of hosting and processing orders on our behalf.

2) How We Use Your Information

  • Process, fulfil, and deliver your orders.
  • Communicate about purchases, updates, and support requests.
  • Improve our store functionality, services, and customer experience.
  • Send marketing communications only if you have opted in (you can opt out anytime).
  • Comply with legal, tax, and regulatory requirements.

We do not sell or rent your personal information. We share it only as needed with:

  • Payment processors – Shopify Payments, PayGate, PayPal, Payflex, PayJustNow, Ozow.
  • Courier and fulfilment partners for delivery.
  • IT, hosting, analytics, and security providers who help operate our store.

3) Data Retention

We retain personal data only as long as necessary for order fulfilment, customer support, legal and tax obligations, and legitimate business purposes. Thereafter, we securely delete or anonymise the data.

4) Your Rights

Under POPIA and GDPR (where applicable), you may:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Request details of how your data is processed and shared.

To exercise these rights, contact us at admin@revet.co.za.

5) Cookies

Our Shopify store uses cookies and similar technologies to:

  • Enable essential site functions (required for checkout and security).
  • Analyse performance and improve your experience (analytics cookies – used with your consent, where required).
  • Provide personalised advertising (marketing cookies – used with your consent, where required).

You can control cookies through your browser settings and, where available, via our cookie banner preferences.

6) Security

We use industry-standard SSL encryption and Shopify’s secure checkout to protect your information. Payment details are processed securely by our payment providers and are not stored on our servers.

7) Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a new “Last Updated” date. Your continued use of our store after changes are posted constitutes acceptance of the updated terms.

Contact Information

Revet (Pty) Ltd
270 Ninth Road, Bredell, Kempton Park, 1619, South Africa
Email: admin@revet.co.za
Phone: 011 965 1292