Terms of service

Last Updated: 12 August 2025

These Terms of Service (“Terms”) govern your use of our Shopify online store and your purchase of products from Revet (Pty) Ltd (“Revet”, “we”, “our”, “us”). By accessing our website or placing an order, you agree to these Terms in full. If you do not agree, please do not use our site.


1) Use of Our Website

  • You may use this site to browse products, make legitimate purchases, and access information.

  • You may not use this site for any fraudulent, speculative, or unlawful purposes.

  • You may not copy, reproduce, republish, upload, distribute, or exploit any content without our written consent.

  • Service is provided for customers within the borders of South Africa unless otherwise stated.


2) Product Availability & Pricing

  • All products are subject to stock availability.

  • Prices are listed in South African Rand (ZAR) and include VAT unless otherwise noted.

  • We reserve the right to change prices or product details without prior notice.

  • If a pricing or description error occurs, we may cancel the order and issue a refund.


3) Orders & Payment

  • Orders will only be processed once full payment is received and confirmed.

  • Accepted payment methods include:

    • Credit/Debit Cards – MasterCard & Visa (via PayGate / DPO South Africa)

    • EFT (Electronic Funds Transfer) – Use your order number as the payment reference

  • All payments must be made in ZAR.


4) Shipping & Delivery

  • Deliveries are made to physical street addresses within South Africa only.

  • Standard delivery rates for orders:

    • Town addresses: R130.00 incl. VAT

  • We are not liable for delivery delays caused by couriers, strikes, weather conditions, or other events beyond our control.


5) Returns & Refunds

Our Return & Refund Policy applies to all orders. In summary:

  • Returns are accepted within 30 days if items are unused, in original packaging, and in resellable condition.

  • Defective goods are covered by the Consumer Protection Act (CPA) and will be repaired, replaced, or refunded after assessment.

  • Change-of-mind returns may be subject to a 15% handling fee.


6) Intellectual Property

All trademarks, designs, product images, and website content are the property of Revet (Pty) Ltd. No content may be used without written permission.


7) Disclaimer & Limitation of Liability

  • The information contained on our website, product labels, pamphlets, and related materials is provided for informational purposes only. it is not intended to be substituted for the advise provided by your doctor or other health care professional.

  • If you rely upon any programs or techniques or use an of the products and services made available by or through the use of our website, product labels, pamphlets, and related materials for decision making, without obtaining the advise of a physician or other health care professional, you do so at your own risk.

  • The nutritional and other information is not intended to be, and does not constitute health care or medical advise.

  • The information contained on our website, product labels, pamphlets, automated AI assistants, and related materials is provided for general informational purposes only. It does not constitute professional medical, veterinary, agricultural, or technical advice. Any product recommendations, summaries, or insights generated by artificial intelligence (AI) tools, third-party search platforms, or algorithmic matching that direct you to our website are automated and indicative only. They must not be substituted for the specific advice of a qualified professional.

  • All chemicals, animal feed additions, and products sold on this website must be used strictly in accordance with the manufacturer’s official product label, specifications, and registered registration details (including regulations under the Fertilizers, Farm Feeds, Agricultural Remedies and Stock Remedies Act, 1947 / Act 36 of 1947, where applicable). We explicitly prohibit and disclaim all liability for any "off-label" use, unapproved applications, or dosing modifications. If you use our products for any purpose, at any dosage, or on any animal species not explicitly authorized on the product packaging, you do so entirely at your own risk.

  • If you rely upon any programs, techniques, or information, or use any of the products made available by or through this website without obtaining the prior advice of a licensed veterinarian, agronomist, or relevant technical expert, you assume full and sole responsibility. Whilst we strive to ensure product quality, results vary depending on individual environmental circumstances, animal health, and application methods. No specific outcome, yield, or efficacy is guaranteed.

  • To the maximum extent permitted under South African law (including the Consumer Protection Act, 2008 / CPA), Revet, its directors, employees, agents, and contractors will not be liable for any direct, indirect, incidental, special, or consequential damages. This includes, but is not limited to, loss of profits, livestock loss, crop failure, damage to property, or data loss arising from:(a) the use, misuse, or off-label use of our products;(b) reliance on information or automated AI recommendations directing you to our website; or(c) any technical inaccuracies on the website.

  • Whilst we are confident in the quality of our products, results may vary depending on individual circumstances, and no specific outcome is guaranteed.

  • Users must obtain appropriate independent professional guidance before purchasing or applying any product for decision-making. Use of our products and reliance on our information is strictly at your own risk.


8) Monitoring & Enforcement

We reserve the right to monitor site activity, investigate complaints, and take action including warnings, account suspension, order cancellation, or legal proceedings if necessary.


9) Governing Law

These Terms are governed by the laws of the Republic of South Africa, including but not limited to the Consumer Protection Act (No. 68 of 2008) and the Electronic Communications and Transactions Act (No. 25 of 2002). All disputes will be resolved in South African courts.


10) Changes to Terms

We may update these Terms from time to time. Updates will be posted here with a new “Last Updated” date. Continued use of our store means you accept the updated Terms.


11) Contact Information

Revet (Pty) Ltd
270 Ninth Road, Bredell, Kempton Park, 1619, South Africa
Email: admin@revet.co.za
Phone: +27 (0)11 965 1292